All Systems Operational

MONTREAL DATA CENTRE Operational
TORONTO DATA CENTRE Operational
VANCOUVER DATA CENTRE Operational
EMAIL SERVERS Operational
DEV/SANDBOX SERVERS Operational
BACKUP SYSTEMS Operational
STAGING SITE SYSTEM Operational
CDN Operational
MANAGED DNS Operational
WPCLOUD SUPPORT SYSTEM PORTAL Operational
WPCLOUD.CA WEBSITE Operational
3RD PARTY COURTESY NOTICES Operational
WPCloud Status Page Provider Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

MISTRAL Cluster Hardware Upgrade & Migration Feb 9, 2026 04:00-05:00 EST

Following the recent instability on the MISTRAL cluster, we have decided to retire the current server hardware. Despite the data centre team replacing the motherboard and conducting cooling system improvements, the server has not met our strict standards for consistent reliability. We are not willing to risk further interruptions.

We are currently provisioning and stress-testing brand-new Generation 2 (2026) hardware. To ensure a completely clean environment and rule out any potential software anomalies, we will perform a full cPanel migration. This involves methodically cloning all sites from the current server to the new infrastructure.

Maintenance Window: Monday, February 9, 2026 Start Time: 4:00 AM ET Expected Duration: 45 minutes (likely sooner)

Impact: During this window, sites on the MISTRAL cluster may experience brief periods of unavailability as we fail over the IP addresses to the new hardware.

Outcome: This proactive migration will restore the stability we are known for. Additionally, the move to 2026-spec hardware will provide a significant performance boost to all hosted sites at no additional cost to you.

Posted on Feb 06, 2026 - 21:07 EST
Feb 8, 2026

No incidents reported today.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Resolved - This incident has been resolved.
Feb 6, 16:17 EST
Investigating - We have moved our status page to this new platform because our previous status page provider is shutting down their operations.

You can view our live status here: https://wpcloud.statuspage.io/

Since the old provider is closing, we had to export our data to preserve it. You can view the full archive of our past incident history here: https://wpcloud.ca/history/

Feb 6, 16:17 EST
Feb 5, 2026
Postmortem - Read details
Feb 6, 15:40 EST
Resolved - We are investigating an issue with the MISTRAL cluster.
Feb 05, 08:35 PM
--
We are awaiting more details on this issue, as our data centre team needs to investigate another possible hardware issue.
Feb 05, 08:35 PM
--
The team is still investigating this issue.
Feb 05, 08:46 PM
--
Sysadmin team continues to investigate, we appreciate your patience.
Feb 05, 08:53 PM
--
Sysadmin team is currently working on resolving the issue.
Feb 05, 08:59 PM
--
Progress is being made by the sysadmin team.
Feb 05, 09:04 PM
--
MISTRAL is UP, sites are responding.
Feb 05, 09:08 PM
--
MISTRAL continues to be UP & serving sites.
Feb 05, 09:18 PM

Feb 5, 20:23 EST
Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026
Postmortem - Read details
Feb 5, 11:05 EST
Resolved - We are investigating an issue impacting the MISTRAL server.
Feb 1, 15:48 EST
Jan 31, 2026

No incidents reported.

Jan 30, 2026
Resolved - We are currently investigating an issue impacting the HOPE cluster. More details once available.

FINAL UPDATE - POST INCIDENT - This issue was caused by a cooling system issue within the server room that housed this cluster. Thankfully, OVH data centre team resolved it quickly. https://bare-metal-servers.status-ovhcloud.com/incidents/t7hgqzdg7pky

Jan 30, 08:42 EST