All Systems Operational

About This Site

All incidents on this page are posted manually by our team, not by automated monitoring. Before anything is published, an engineer confirms the issue is real and writes a short summary of what we know. This avoids false alarms, but it does mean there can be a short delay between the start of an issue and it appearing here. If you've received an alert from a third-party monitor, our team is very likely already investigating.

MONTREAL DATA CENTRE Operational
TORONTO DATA CENTRE Operational
VANCOUVER DATA CENTRE Operational
EMAIL SERVERS Operational
DEV/SANDBOX SERVERS Operational
BACKUP SYSTEMS Operational
STAGING SITE SYSTEM Operational
CDN Operational
MANAGED DNS Operational
WPCLOUD SUPPORT SYSTEM PORTAL Operational
WPCLOUD.CA WEBSITE Operational
3RD PARTY COURTESY NOTICES Operational
WPCloud Status Page Provider Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 12, 2026

No incidents reported today.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

GROSMORNE Cluster
Resolved - The issue is resolved, the DEV server is now responsive.
Sep 10, 05:59 EDT
Investigating - We are currently investigating an issue impacting the GROSMORNE cluster.
Sep 10, 05:53 EDT

Sep 9, 2026

No incidents reported.

Sep 8, 2026

KLUNE Cluster
Resolved - Monitoring is showing server is fully operational, reboot was required, approx 3 minutes of downtime was incurred.
Sep 8, 10:07 EDT
Monitoring - Server is now responsive. Monitoring.
Sep 8, 09:53 EDT
Investigating - We are currently investigating an issue impacting the KLUANE cluster.

More details once available.
Sep 8, 09:49 EDT

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

Scheduled Maintenance: Database Upgrade on SUPERIOR Cluster
Completed - The scheduled maintenance has been completed.
Sep 5, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 04:00 EDT
Scheduled - We will be performing database version updates on the SUPERIOR cluster. This work has been scheduled during off-peak overnight hours to minimise disruption.

What to expect

The maintenance window is 30 minutes in total. Within that window, sites on the SUPERIOR cluster will experience two brief interruptions of approximately five minutes each while database services are restarted. Outside of those two short periods, sites will remain online and reachable.

Customer impact

Sites hosted on the SUPERIOR cluster will be briefly unavailable twice during the window. No action is required on your part. Your sites, data, and configurations are unaffected, and services will resume automatically after each restart.

We will update this page when the work begins and again once it is complete.
Sep 4, 11:59 EDT

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

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